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Brought to you by Genesys

An afternoon with Toronto’s most forward thinking innovators in technology and customer experiences.

Welcome to the future

Come join our rapidly growing tech community for a day focused around revolutionizing, modernizing, and crafting incredible experiences through technology. With a focus on customer experience, our innovative and knowledgeable speakers will surely give you the scoop about the latest and greatest in this exciting space!

About Genesys

Genesys powers more than 25 billion of the world’s best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.

We passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships.

Read more at:

Careers at Genesys:

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Toronto Tech Summit

Toronto Technology Summit V5
Friday May 26th, 2017

Come join us on May 26th, 2017 with speakers from AirBnB, Interaxon, UCIC, Uber + More.

Hackathon Spring 2017

Genesys Hackathon
Spring 2017

Don’t miss out on our Hackathon… Amazing Top prizes! All participants receive free admission to the Tech Summit.

Toronto Technology Summit V6
Coming Spring 2018!

Join our meetup page to get up to the minute information on the 2017 Toronto Tech Summit.


Jeff Wright

Director of Customer Experience @ PointClickCare

Member of the Founders Circle at PointClickCare 19 years Experience in Healthcare Technology

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Mel Racho

Web Developer, Digital Creative Services @ University of Toronto

Mel Racho is a front end web developer with a background in digital media, education and fine art. Mel has been an out queer in tech for their entire professional life. Currently, Mel is a lead developer for the University of Toronto’s VP Communication. 

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Ayal Senior

Head Writer, Composer @ Circuit Rider VR

Ayal Senior conceived of, collaborated on the script and as well produced the music for Circuit Rider VR. He has recorded music with John Fahey, The No Neck Blues Band and has credits in video and film production. Ayal is currently involved in establishing a startup in collaboration with Uof T’s H2I Incubator program called…

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Ryan Silver

Technical Lead & Co-Founder @ Piggy The Bank

Ryan has over 15+ years of digital expertise in interactive app development, technical strategy, client relationships and team management. He has worked with some of Canada’s top advertising agencies including BBDO, DraftFCB, Saatchi & Saatchi, Leo Burnett, Ogilvy & Mathar in various lead technical roles.  He has a vast knowledge base of past, present and future…

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Andy Garcia

CDO & Co-Founder @ Piggy The Bank

Andy is an award winning UX Designer, Art Director and Entrepreneur living in Toronto. He has a passion for storytelling and how it can interact with brands, fans and customers alike. Over the years Andy has worked with a roster of big brands including: The Globe and Mail, Samsung Canada and the Bank of Montreal….

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Leor Grebler

Co-Founder & CEO @ Unified Computer Intelligence Corporation (UCIC)

Leor Grebler is co-founder and CEO of Unified Computer Intelligence Corporation (UCIC), a company dedicated to bringing voice interaction to hardware. It’s initial product – Ubi – The Ubiquitous Computer – was a voice activated computing device that offered instant access to information and control of home automation devices and was the first product to offer…

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Alec Singleton

Product Manager and UX Lead at Interaxon

Alec is Product Manager and UX Lead at Interaxon. Currently focused on Interaxon’s partnership with Safilo to build the world’s first brain-sensing eyewear platform, Alec is spending a lot of time wearing sunglasses at night and finding new ways to bring mindfulness and brain-sensing technology to the world. Prior to joining Interaxon, Alec built products…

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Faye Pang

Senior Marketing Manager @ Uber

Faye is the Senior Marketing Manager for UberEverything. She has spent the past two years with Uber helping to build out the UberEATS app in Canada, including the global launch right here in Toronto.

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Renata Vaccaro

Managing Director and VP of Technology at

Renata has 20 years experience in technology and is a high energy, dynamic and hands on leader.  Renata is the Managing Director and VP of Technology at where she is leading a team toward a new vision to “celebrate the everyday engineers who make things that make a difference”. Renata is an active speaker…

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Chris Connolly

Strategic Solutions Director @ Genesys. Host of Toronto Technology Summit

As the Global Director of Solution Strategy for Digital Channels, Chris has been responsible for galvanizing development efforts to keep Genesys ahead of the technology curve in the areas of in-store, online and mobile fulfillment.  His experience working for major players in banking, telecommunications and government, in-depth call center knowledge, and his voice and data…

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The Toronto Tech Summit will take place Friday May 26th 2017 at the MaRS Discovery District. Full schedule is on our Eventbrite page.

All attendees of the event will receive: generous lunch and snacks, the chance for giveaways throughout the event, networking opportunities with other tech enthusiasts and Genesys employees, and Q&A sessions after each talk, not to mention the chance to learn from the amazing speakers who will be featured!

  • 12:00 PM – 1:00 PM Registration and Lunch

    Please arrive promptly to select your seat.

  • 1:00 PM – 1:10 PM Introduction to Event
  • 1:10 - 1:35 PM Keynote 1: Customer Experience Vision

    Janelle Matthews – SVP, Strategic Solutions @ Genesys

  • 1:35 - 2:00 PM Keynote 2: PointClickCare

    Jeff Wright – Director, Customer Experience @ PointClickCare

  • 2:00 - 2:40 PM Customer Experience Panel - Always - On Voice

    Leor Grebler CEO @ Unified Computer Intelligence Corporation

    Janelle Matthews – SVP, Strategic Solutions @ Genesys

    Ahmed Bouzid CEO @ Witlingo

    Bianca Lopes VP @ BioConnect

    Mike Stern CEO @ Connected Labs

    Moderator: Christopher Connolly – Strategic Solutions Director @ Genesys

  • 2:40 - 2:55 PM Networking Break
  • 2:55 - 3:00 PM Lightning Talk 1: Piggy The Bank

    Ryan Silver – Technical Lead & Co-Founder @ Piggy the Bank
    Andrew Garcia – CDO & Co-Founder @ Piggy the Bank

  • 3:00 - 3:25 PM Keynote 3 - UBER EATS

    Faye Pang  – Senior Marketing Manager @ UberEATS

  • 3:25 - 4:05 PM Diversity in Tech Panel

    Faye Pang – Senior Marketing Manager @ UberEATS
    Phouphet Sihavong – Director of UX @ Intuit

    Mel Racho – Web Developer
    Pina D’Intino – CEO of Aequun Global Access Inc
    Moderator: Renata Vaccaro – Managing Director, VP of Technology @

  • 4:05 - 4:20 PM Networking Break
  • 4:20 - 4:25 PM Lightning Talk 2:Circuit Rider

    Ayal Senior – Head Writer, Composer @ Circuit Rider

  • 4:25 - 4:50 PM Keynote 4: Muse

    Alec Singleton – Product Manager & UX Lead @ InteraXon

  • 4:50 - 5:15 PM Keynote 5: TBA


  • 5:15 - 5:20 PM Closing Remarks

    Over 400 guests at our last Toronto Tech Summit

    Check out photos from the event and follow us on Instagram


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