FRIDAY MAY 25th 2018 – TORONTO, CANADA
Brought to you by Genesys
An afternoon with Toronto’s most forward thinking innovators in technology and customer experiences.
Come join our rapidly growing tech community for a day focused around revolutionizing, modernizing, and crafting incredible experiences through technology. With a focus on customer experience, our innovative and knowledgeable speakers will surely give you the scoop about the latest and greatest in this exciting space!
Genesys powers more than 25 billion of the world’s best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
We passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships.
Read more at: http://www.genesys.com/about
Careers at Genesys: https://careers.genesys.com/
G Wu, AdeptMind’s chief executive officer, was a founder, chief architect and vice-president of business operations at Maluuba. He oversaw this Waterloo startup’s research lab in Montreal, which was focused on natural language processing, and left about seven months before Microsoft acquired Maluuba in January of this year. Wu founded AdeptMind with chief technology officer Jing He…Read More
Vikrant Tomar is Founder and CTO at Fluent.ai Inc., a speech understanding startup based in Montreal, Canada. He earned his PhD from Dept of Electrical and Computer Engineering at McGill University. During his PhD, he worked on speech and language processing, particularly deep neural networks based techniques for automatic speech recognition. In the past, Vikrant has…Read More
Leading authority in speech recognition, natural language processing, and machine learning technologies, Yves brings over 30 years of experience to the Nu Echo team. His career has included research, product and application development as well as business development. Today he is responsible for defining Nu Echo’s corporate direction and technological vision as well as building…Read More
Over the past 20 years, Ian has founded and grown 7 technology companies, with Mobile Diagnostix (HP), and Wysdom.AI specializing in enterprise software needs. Ian also shares his industry expertise, sitting on the boards of several successful and innovative startups, including ThinkDataWorks, Vista, and Groupie. Through his vast experience, Ian is an accomplished speaker on…Read More
Josipa G. Petrunic is the Executive Director & CEO of the Canadian Urban Transit Research & Innovation Consortium (CUTRIC). She is leading the formulation of several national transportation technology trials related to zero-emissions transportation and “smart vehicles” innovation, including the Pan-Canadian Electric Bus Demonstration & Integration Trial, the Pan-Canadian Hydrogen Fuel Cell Demonstration & Integration…Read More
Max Hao Lu is a researcher, maker, and entrepreneur. Together with the “Father of Wearable Computing” Steve Mann, Max co-founded the global innovation network MannLab to research, develop, and commercialize the innovations in the field of Wearable Computing, Humanistic Intelligence, and Smart Cities. His team designed the Augmented Reality exhibit at Canadian National Exhibit 2016,…Read More
Mike Murchison is the CEO and cofounder of Ada Support, the leading provider of AI customer support chat bots. Ada provides a simple and powerful authoring environment, cutting edge machine learning, and lightning fast deployment, automating millions of chat conversations per month for clients such as TELUS, Coinbase and Shopify. In partnership with Genesys, Ada…Read More
CARA CLAIRMAN is President and CEO of Plug’n Drive, a non-profit that is accelerating the deployment of electric vehicles (EVs) to maximize their environmental and economic benefits. In just over six years, Cara has taken Plug’n Drive from an idea to a thriving non-profit, recognized as a leader in the EV space. Cara has more…Read More
Russell is the President and Co-Founder of Massively.ai, a fast growing Chatbot and AI company based in Toronto building automated solutions in the emerging conversational channel (messaging, chat, voice). Launched in 2014, Massively manages your most important relationships by powering chatbots people actually want to talk to. Massively.ai lives at the intersection of technology, design,…Read More
Serial social entrepreneur Andreas Souvaliotis was the founder of the world’s first eco rewards program and, more recently, the world’s first public wellness rewards initiative in partnership with the Government of Canada. He has been recognized globally for his achievements in influencing and rewarding behavior change on a mass scale. A prolific writer and public…Read More
Janelle Matthews is the Senior Vice President of Solutions & Product Marketing with over 14 years of experience in customer experience solution strategy. She is certified in Customer Experience Management, formally trained in service design, and is a subject matter expert in Genesys solutions from both a business and technology perspective.Read More
As VP of Solution Strategy, Chris has been responsible for galvanizing development efforts to keep Genesys ahead of the technology curve in the areas of in-store, online and mobile fulfillment. His experience working for major players in banking, telecommunications and government, in-depth call center knowledge, and his voice and data platform implementation expertise, has made…Read More
All attendees of the event will receive generous lunch and snacks, the chance for giveaways throughout the event, networking opportunities with other tech enthusiasts and Genesys employees, and Q&A sessions after each talk, not to mention the chance to learn from the amazing speakers who will be featured!
Please arrive promptly to select your seat.
Plug ‘n Drive
Moderator: Christopher Connolly – VP @ Genesys
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