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    NEXT SUMMIT SPRING 2020 – TORONTO, CANADA
    Brought to you by Genesys

    An afternoon with forward-thinking innovators in AI, technology and customer experience

    Register NowLearn More

Welcome to the future

The Toronto Tech Summit focuses on Customer Experience, Innovation, AI and Machine Learning, the Internet of Things, Virtual Reality and Augmented Reality.

Tech professionals and enthusiasts will be inspired as they learn about crafting incredible experiences through technology from our highly knowledgeable speakers who are industry thought leaders and influencers in this exciting space.

Join our rapidly growing tech community at the event, and get the real scoop on innovation that’s happening now!

 

About Genesys

Genesys powers more than 25 billion of the world’s best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.

We passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships.

Read more at: http://www.genesys.com/about

Careers at Genesys: https://careers.genesys.com/

 

Email Us

For general inquires about the Toronto Tech Summit, sponsorship or speaking opportunities please contact: torontoevents@genesys.com 

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Genesys Hackathon
Coming 2019!

Join our meetup page to get up to the minute information on the 2019 Genesys Hackathon.

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Markham Tech Meetups
Coming Spring 2019!

Join our meetup page to get up to the minute information on the 2019 Markham Tech Meetups.

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Toronto Technology Summit V8
Coming Spring 2020!

Join our meetup page to get up to the minute information on the 2020 Toronto Tech Summit.

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Previous Speakers (2020 Coming Soon)

Reena Merchant

Design Manager, Google

Reena is currently on the User Experience leadership team at Google. Previously, she was Sr. User Experience Manager at Sony PlayStation and Sr. Customer Experience Manager at Citrix, leading design of the flagship product, GoToMeeting. Reena has also held the position of User Experience Manager at Rogers Communications Inc. and has managed a design team…

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Jeff Blankenburg

Principal Technical Evangelist, Amazon Alexa

Jeff Blankenburg spent the early part of his career in digital advertising, building websites for Victoria’s Secret, Abercrombie & Fitch, and Ford Motor Company, among others. He also spent 8 years at Microsoft, primarily as an evangelist for any new technology he could get his hands on. Today, he works on the Amazon Alexa team…

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Marc Mondesir

National Director & Canadian Business Unit Leader – Professional Services, Dell Technologies

Marc leads Dell Technologies Canadian Professional Services Business Unit and is part of the Senior Leadership Team. Although Marc loves working in the High-Tech Industry, the technology itself is only part of his interest. His true passions are Business, Entrepreneurship and above all people. Marc thrives on empowering people to self-actualize and is actively involved…

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Jake Hirsch-Allen

NA Workforce Development & Higher Ed System Lead, LinkedIn

Jake Hirsch-Allen works with North America’s governments, workforce development organizations, colleges and universities, to leverage LinkedIn’s Learning Solutions and Economic Graph data to close skills gaps. Jake is passionate about supporting disadvantaged groups such as newcomers and refugees, indigenous populations, the formerly incarcerated and people with disabilities. Jake speaks regularly on the changing nature or…

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Alex Manea

Chief Security and Privacy Officer, Georgian Partners

Alex Manea is our Chief Security and Privacy Officer and a member of the Georgian Impact Team. Alex uses his detailed knowledge of security and privacy concepts to help portfolio companies identify opportunities to build and monetize technologies that protect assets and build trust. Alex is also responsible for Georgian’s internal policies and infrastructure. Experience…

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Djoumé Salvetti

Director of Engineering, Shopify

Djoumé Salvetti is a Director of Engineering at Shopify, a popular commerce platform allowing anyone, anywhere to start and grow a business. Prior to Shopify, Djoumé led & grew software development teams at Points, FreshBooks and Trapeze Media and was a collegiate professor of Electrical Engineering at Polytech Sorbonne University in Paris.

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Renn Scott

Senior Director of UX + ID, Myant

A design leader and prolific inventor, Renn has a passion for creating innovative user experiences and forward-thinking product designs. With over 20 years of experience at companies such as Myant, IBM and BlackBerry in leadership roles within user experience, design research, consumer insights and strategic innovation, Renn has helped design best in class products and…

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Prab Mishra

VP of Software Engineering, Intact Financial Corporation

Prab brings with him over two decades of leadership experience in software engineering delivery and technology transformation within the insurance and financial services industries. He is recognized for bringing in strategic leadership to large, complex programs primarily in the areas of digital transformation, core systems modernization, data and analytics, cost optimization and intelligent automation. With…

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Chris Connolly

★Host of Toronto Tech Summit★ & VP Product Marketing @ Genesys

As VP of Solution Strategy, Chris has been responsible for galvanizing development efforts to keep Genesys ahead of the technology curve in the areas of in-store, online and mobile fulfillment.  His experience working for major players in banking, telecommunications and government, in-depth call center knowledge, and his voice and data platform implementation expertise, has made…

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The Toronto Tech Summit took place Friday, May 24th 2019 at Mars Discovery District.

All attendees of the event will receive generous lunch and snacks, the chance for giveaways throughout the event, networking opportunities with other tech enthusiasts and Genesys employees, and Q&A sessions after each talk, not to mention the chance to learn from the amazing speakers who will be featured!

Prizes

Amazon Echo Show 2nd Gen

Muse 2nd Gen

Focals by North

Microsoft Surface Go 10″

  • 10:30 AM – 11:30 AM Registration, Lunch, & Demos/Booths

    Please arrive promptly to select your seat.

  • 11:30 AM – 11:45 AM Opening Remarks
  • 11:45 AM – 12:00 PM Keynote — Connecting Moments in the Human Economy

    Janelle Dieken – SVP, Solutions and Product Marketing @ Genesys
    Dan Rood – VP, Product Marketing @ Genesys

  • 12:20 PM - 12:25 PM Lightning Talk: Real World Applications of AI and Machine Learning

    Azwar Khalid – CTO @ 247 Lab

  • 12:05 PM - 12:20 PM Keynote — The Next Conversation: Powering Customer Conversations With Google Cloud AI

    Adam Champy – Cloud Interactive AI Product Lead @ Google

  • 12:30 PM - 12:45 PM Keynote — Power of a Carrot

    Chris Kelly – VP of Technology @ Carrot Rewards

  • 12:45 PM - 12:50 PM Lightning Talk: A Taste of Food Delivery Logistics

    Robert Stewart – Manager Software Development @ SkipTheDishes

  • 12:55 PM - 1:30 PM Panel: The Future with Customer Experience in AI

    Mike Murchison – Co-Founder & CEO @ Ada Support
    Jonathan Kreindler – CEO @ Receptiviti
    Adam Champy – Cloud Interactive AI Product Lead @ Google
    Shing Pan – Vice President of Marketing & Business Development @ Speechmorphing
    Moderated by Dan Rood – VP, Product Marketing @ Genesys

  • Panel: The Future with Customer Experience in AI Break - Demos & Booth
  • 1:50 PM - 1:55 PM Lightning Talk: The Potential for Personalized Automated Support

    Mike Murchison – Co-Founder & CEO @ Ada Support

  • 2:00 PM - 2:35 PM Panel: How AI is Shaping Society

    Alex Manea – Chief Security and Privacy Officer @ Georgian Partners
    Benji Sucher – Co-Founder and GP @ Radical Ventures
    Craig Tavares – Director of Product Innovation @ Cogeco Peer 1
    Leor Grebler – AI Product Manager @ Genesys
    Peter Wittek- Assistant Professor @ University of Toronto
    Moderated by Chris Connolly – VP, Product Marketing @ Genesys

  • 2:40 PM - 2:55 PM Keynote — Canada's Future Mobility: Auto Dead, Transit Led, & Tech Fed

    Josipa Petrunic – Executive Director & CEO @ CUTRIC – CRITUC

  • 2:55 PM - 3:10 PM Break - Demos & Booth
  • 3:10 PM - 3:15 PM Lightning Talk: Something Good

    Rob Woolley – Director of Site Reliability Engineering @ Benevity

  • 3:20 PM - 3:55 PM Panel: Innovation in Transportation

    Josipa Petrunic – Executive Director & CEO @ CUTRIC – CRITUC
    Alex Thibault – Vice President & General Manager, North America @ Vulog
    Patricia Herdman – CEO and Founder @ Glitchtrax
    Franco Chingcuanco – Head of Strategy & Research @ Ford X
    Moderated by Walla Oriqat –  Sr. Partner Program Manager @ Genesys

  • 4:00 PM - 4:05 PM Lightning Talk: Hack Your Curiosity: Learn Anything, Learn Everything

    Artash Nath & Arushi Nath – Co-Founders @ HotPopRobot

  • 4:05 PM - 4:20 PM Keynote — Creating a Mindset for Technological Innovation

    Alec Singleton – Vice President of Product Management @ Muse

  • 4:25 PM - 4:40 PM Keynote — The Customer’s Experience

    Reena Merchant – User Experience  @ Google / YouTube

  • 4:40 PM - 4:45 PM Closing Remarks

    Over 400 guests at our last Toronto Tech Summit

    Check out photos from the event and follow us on Instagram

    Frequently Asked Questions

    Is there ample parking at the Meetup venue?

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    I’d like to purchase tickets for 20 members, is there bulk pricing?

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    Which payment methods do you accept?

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    What if I need to cancel my booking at late notice?

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    Previous Sponsors

    Interested in becoming a sponsor? Get in touch

    •  Highlight 1

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    • “AI allows users to influence the technology rather than the tech influencing human interactions.”

      Rob Dunlap

    • Powerful discussion at #TOTechSummit re: Diversity in Tech. We can all work to create a more inclusive world

      Mira Sirotic

    • “Automating simple and tedious tasks gives employees time to dedicate to their companies’ private business objectives and those of their customers.”

      Jaime Leverton, Cogeco Peer 1

    EMAIL US

    For general inquires about the Toronto Tech Summit, sponsorship or speaking opportunities please contact: torontoevents@genesys.com 

     

    Toronto Tech Summit Sponsorship Details: Download as PDF

     

    Interested in becoming a speaker at the Toronto Tech Summit? Please visit: TTS Speaker Application

     

    Interested in attending the Toronto Tech Summit Media Pass? Please fill out: Media/Blogger Application

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